Feel free to send us a direct message on Instagram @i.m._therealsoulspa or email JMG11@IMtheRealSoulSpa.com if you cannot find an answer to your question.
We currently host our live sales on Instagram @i.m._therealsoulspa every Thursday at 6pm EST/3pm PST.
Live sales don't have a set end time but will usually go until at least 1am EST.
Come join us and relax in the beautiful energy of this community!
After you claim crystals during a live sale on Instagram, we will post a listing to this website under "PURCHASE LIVE SALES" and in the "PRODUCTS" category. Your claims will be attached to your Instagram username, and the details of your claims will be in the product description.
We will post a reminder on our Instagram story once all claims are uploaded to the website. Once this announcement goes out, you will have 24 hours to purchase your claims. We are excited to offer a variety of payment methods including:
We ship orders every Monday through USPS Flat Rate. Shipping will generally range from $10 to $22 depending on what size box is needed for your claims. If you are shipping outside of the United States, please let us know so we can work out the best way to send you your order!
If you have any additional questions please send us a direct message on Instagram @i.m._therealsoulspa
After you claim crystals during a live sale on Instagram, we will post a listing to this website under "PURCHASE LIVE SALES" in the "PRODUCTS" category. Your claims will be attached to your Instagram username and the details of your claims will be in the product description.
We are happy to offer "open boxes" to allow you to continue adding crystals to your box over multiple weeks. Currently, we are allowing boxes to stay open for 3 weeks at a time. Shipping will be applied to your FINAL INVOICE ONLY, prior to closing your box.
If you would like to keep an open box, please send us a direct message on Instagram as soon as possible after claiming so we know not to add shipping to your order. If you do not request an open box, shipping will be added to your order, and it will be sent out the following Monday.
By default, we ship orders every Monday through USPS Flat Rate. Shipping will generally range from $10 to $22 depending on what size box is needed for your claims. If you are shipping outside of the United States, please let us know so we can work out the best way to send you your order!
If you have any additional questions please send us a direct message on Instagram @i.m._therealsoulspa
Each and every one of our crystals are consciously sourced and hand selected from reputable small businesses. We believe in supporting small business, and as such, we never shop wholesale. Many of the crystals we show during our live sales have been used in our soul and grid work, and our goal is to share that energy with our wonderful soul family. We do support artists too from grid paintings to carvers. You will find we work with and specialize in activating master carved skulls ethically sourced high energy hand carved pieces.
We will happily work with you to create a payment plan for any orders over $300 With 20% down.
We are not doctors or nurses. We help guide you to be confident in your own decisions only. When we suggest things that have worked for us, we are not medically advising in anyway. Our products are also not made by doctors and do not promise to heal on that level.
Thank you beautiful souls,
-I.M. Team
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